Candle wick trimmer helps your candles last longer. The candle wick should be trimmed to at least 5mm before every lighting.
The shape and length allows you to use it in our vessels.
RETURN & REFUND POLICY
Thanks for purchasing our products at Lofinda Candles.
In order to be eligible for a refund, you have to return the product within 21 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 21 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact us.
Thank you for visiting and shopping at Lofinda Candles. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. All shipping methods are standard, of 2-5 working days delivery.
Estimated delivery time
Delivery delays can occasionally occur.
At present, Lofinda Candles ships to addresses within the UK.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking/refernece number.
Lofinda Candles is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the United Kingdom