Return & Refund Policy

Thanks for purchasing our products at Lofinda Candles.

In order to be eligible for a refund, you have to return the product within 21 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 21 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact us.

©2021 by Lofinda Candles

Trading brand of Teziel Ltd

Registered in England and Wales, Company No: 10710172